clock menu more-arrow no yes mobile

Filed under:

J.Crew: Abandoning Core Customers?

Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.

In response to claims that J.Crew's overly-stylized collections have left the brand's core customers in the dust, CEO Mike Drexler stands his ground. But the CEO also admits that "in the company's desire to embrace change, the team also shared the view that some of the styling had perhaps strayed too far from the classics and brand messaging for which J. Crew had become known." [Racked National]